18.4.1.0
Observer Platform 18.4.1.0 was released September 8, 2021.
Supported Operating Systems
 
Notice: Windows 32-bit Operating System is no longer supported. Only 64 bit variants of the OS types (specifically, Windows 8.1 and Windows 10) will be supported with 18.5.0.0 and forward.
 
 
Notice: Windows 7.0 is no longer supported as of the 18.1.0.0 release. Your product must be installed on one of these operating systems to receive assistance from Technical Support.
 
Table 2. Supported Operating Systems (OS)
Product Name
64-bit Windows
GigaStor Software Edition
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Apex
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Management Server (OMS)
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Expert Observer Standard Observer Suite
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Expert Console Only (ECO)
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
 
Future Projected OS End of Support Dates
Jan 20, 2023: End of Windows 8.1 Support
Oct 10, 2023: End of Windows Server 2012 R2 Support
Oct 24, 2025: End of Windows 10 Support
 
How to upgrade to version 18 of the Observer Platform
 
For version 17 to version 18 upgrades executed through OMS, you must ensure that you have your NEW version 18 asset licenses added in OMS prior to the upgrade, otherwise the upgrade WILL NOT WORK.
Refer to How to add a license for procedures on manually adding your license(s) to OMS. If you have a license (.lic) file containing all of your verions of 18, then refer to How to import a license for procedures on importing your licenses to OMS.
To receive your new version of 18 asset licenses, please contact our Technical Assistance Center at nisupport@viavisolutions.com or call +1 800-526-7919 (for Americas) and niuksupport@viavisolutions.com or call +44 1959-569-880 (for Non-Americas). Please have your current asset license keys and/or product serial numbers available.
The process for upgrading each product is available by following the information at these links.
Apex
OMS
 
Fixed Issues
 
Observer Apex
There are 3 issues fixed in this release.
Resolved Business Groups Filters are not working in 18.4.0.0
Resolved issue with edit or create new ADM's . Error - Invalid JSON
Resolved trace extraction form creates incorrect ippair filter , when you filter any dashboard using ip filter