18.3.1.0
Observer Platform 18.3.1.0 was released June 14, 2021.
Supported Operating Systems
 
Notice: Windows 7.0 is no longer supported as of the 18.1.0.0 release. Your product must be installed on one of these operating systems to receive assistance from Technical Support.
 
Table 2. Supported Operating Systems
Product Name
64-bit Windows
GigaStor Software Edition
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Apex
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Management Server (OMS)
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Expert Observer Standard Observer Suite
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
Observer Expert Console Only (ECO)
Windows 8.1, Windows 10, Windows Server 2012 R2, and Windows Server 2016
How to upgrade to version 18 of the Observer Platform
 
For version 17 to version 18 upgrades executed through OMS, you must ensure that you have your NEW version 18 asset licenses added in OMS prior to the upgrade, otherwise the upgrade WILL NOT WORK.
Refer to How to add a license for procedures on manually adding your license(s) to OMS. If you have a license (.lic) file containing all of your verions of 18, then refer to How to import a license for procedures on importing your licenses to OMS.
To receive your new version of 18 asset licenses, please contact our Technical Assistance Center at nisupport@viavisolutions.com or call +1 800-526-7919 (for Americas) and niuksupport@viavisolutions.com or call +44 1959-569-880 (for Non-Americas). Please have your current asset license keys and/or product serial numbers available.
The process for upgrading each product is available by following the information at these links.
Apex
OMS
 
Fixed Issues
 
Observer Apex
There are 3 issues fixed and several improvements made in this release.
Resolved ADM Discover Servers issues
Resolved possible division by 0 crash
Resolved Trace Extraction issues present on some timeframes