How to enable hardware acceleration
Hardware acceleration must be turned on for certain features in Observer and the GigaStor Control Panel to become usable. Hardware acceleration is exclusive to the Gen3 capture card.
Prerequisite(s):  
To complete these steps, your probe instance list must show the active instance of your GigaStor probe. This can be accomplished by using Windows Remote Desktop to log on to the GigaStor system—so you can see the active instance directly—or by temporarily redirecting the active instance of the GigaStor system to your Observer analyzer.
 
Hardware acceleration is enabled by default on the local active instance of your GigaStor system. If you find that hardware acceleration is disabled, you can re-enable hardware acceleration.
To enable hardware acceleration mode:
1. In the probe instance list, in Observer, right-click the active probe instance and click Probe or Device Properties.
2. Click the Virtual Adapters tab.
Tip! Using the Expert Probe interface instead? Find this window tab at Options > Virtual Adapters.
3. Select Enable Hardware Acceleration.
 
Figure 27: Hardware acceleration is enabled
Hardware acceleration enabledHardware acceleration enabled
 
 
The active instance now uses hardware acceleration provided by the Gen3 capture card.
 
 
To further verify that hardware acceleration is enabled, you can view the capture card driver properties in Windows Device Manager.
 
Redirecting a probe instance
Your local Observer may already have local probe instances defined, but you can add numerous remote probes, including GigaStor, too. You must first redirect the remote probe to your local Observer.
A probe may have multiple probe instances, which are useful if you need multiple users using the same probe simultaneously or if you have specific needs for each probe instance (for instance, packet capture, trending, and so on). When you connect to a probe, ensure you select the probe instance you need and not one being used by someone else.
 
Note: Probe redirection can either be password protected or disabled, depending on the target probe.
To redirect a probe instance, complete the following steps:
2. Do one of the following:
If you see a remote probe instance you want to redirect, skip directly to step 6.
If your list is empty or missing the remote probe instance you want to redirect, proceed to step 3.
3. Click New.
The Edit Remote Probe Entry dialog appears.
4. Type the IP address, or DNS address, of the remote probe.
If you type a DNS name, it resolves to its IP address.
5. If necessary for probe access, type a user name and password, and click OK.
 
Figure 28: Credentials may be needed
 
6. Select the remote probe instance from the list, and click Redirect Selected Probe Instance(s).
Allow time for the remote probe to redirect. How long this operation can take is limited by a timeout countdown.
The probe instances of the remote probe are shown.
7. Select a probe instance from the list, and click Redirect Selected Instance.
8. Select the Redirect to this Observer, and click the Redirect button.
 
Figure 29: Redirecting Probe Instance
 
9. Close the Probe Instance Redirection window.
 
If the operation succeeds, the remote probe instance is now redirected to the local Observer. Now you can use the remote probe instance just as you would if it was running on your local machine.