GigaStor Control Panel option is grayed out
If the Capture > GigaStor Control Panel option is grayed out and unavailable, one of two things has likely occurred.
You are not looking at a probe instance (passive or active) from the GigaStor probe. Verify you are using a probe instance for the GigaStor probe. If you are, then consider the next option.
You are viewing a Packet Capture instead of the GigaStor Control Panel. You can only view one or the other. You cannot view both simultaneously. Close the Packet Capture window, then choose Capture > GigaStor Control Panel.
Now that you are viewing the GigaStor Control Panel, you may want to change your packet capture scheduling and ensuring that you do a “GigaStor” capture rather than a packet capture.