How to upgrade to Windows 10
Due to the way Microsoft has designed its Windows® 10 operating system upgrade feature, Apex will not function if you upgrade your operating system from Windows 7, Vista or Windows 8 to Windows 10 without first uninstalling Apex.
This information does not apply if you:
Already uninstalled Apex.
Are installing Windows 10 rather than upgrading to it.
Are already using Windows 10.
Are upgrading using the Observer Platform OS Upgrade product because it replaces the operating system rather than upgrading it. Additionally, it uses Windows Server 2016.
Note: Unfortunately, if you have already upgraded the operating system and Apex was not uninstalled prior to upgrading to Windows 10, the only path to recovery is to reinstall the operating system. Back up any Apex files on the operating system, reinstall the operating system, then install Apex and restore its files.
To upgrade a system with Apex to Windows 10:
1. Back up your settings.
2. Uninstall Apex using Control Panel > Program and Features.
3. Upgrade your operating system.
4. Install the Apex software.
5. Restore your settings from step 1 using whatever method is best for you.
Apex is now available to use on Windows 10.