What is needed for upgrading
To successfully upgrade Observer to version 17, you must have or know some items before beginning the upgrade. There is no need to uninstall your existing Observer installation.
 
Table 54. What to collect before upgrading to Observer v17
What to have or know
Purpose for having or knowing
Version 17 license information for Observer
During the first launch of Observer, you may need to provide your version 17 license information. If this Observer installation is to be controlled by OMS and you use OMS for distributing licenses, you may not need this.
Version 17 installation file for Observer
This file is necessary for upgrading Observer unless OMS is in place and being used for auto-upgrades.
If you will be using OMS to control user logins, a user name and password is required to launch Observer each time. Until these have been changed in OMS, the default user name and password accepted by OMS to log into Observer is: admin / admin.
The first login to Observer might require a user name and password understood by OMS. No other login credentials are accepted. This user name and password must be used for configuring user access.
The Security tab has changed at Options > Observer General Options > Security.
The 3DES/PSK communication security model has been replaced with TLS-based architecture. Therefore, the remaining options are for certificate trust and, optionally, the password for changing the partial packet capture size.
The Edit Probe Instance window has changed at Options > Selected Probe or Local Observer Instance, Memory and Security Administration > Configure Memory.
Both statistics memory and trending memory configurations now have distinct values to choose from. If you had customizations, you will need to choose suitable alternatives from the new lists.
A probe instance redirection password has been added to Observer. This is located at Options > Selected Probe or Local Observer Instance, Memory and Security Administration > Security > Set Instance Redirect Password.
A redirection password must be set for each probe instance (or one password for all) if you are not using OMS. The password you set must be used by users that attempt to redirect the probe instances. If you are using OMS for probe redirection permissions, these passwords will be left unused because the permissions are instead controlled by authorization policies in OMS. We recommend you set the redirection password(s) even if the password(s) will remain unused by using that feature of OMS.
A probe administration password has been added to Observer. This is located at Options > Selected Probe or Local Observer Instance, Memory and Security Administration > Security > Set Password.
A probe administration password is necessary for administration of the probe (such as right-clicking a probe instance and selecting Administer Selected Probe) and for connecting Apex to a data source like the GigaStor. Change this password away from its default: “admin”.