Caller ID Determination tab
 
The Caller ID Determination tab allows you to tell Observer which source of information creates the caller ID text displayed on calls. Connection and devices IDs, too, are determined from settings in this tab. See Table 29 for a list of noteworthy settings.
Table 29. Caller ID Determination tab
Setting(s)
Description
Specify call IDs
These settings tell Observer which source of information creates the caller ID text. The first found source of information is used, and the items at the top of the list take precedence over lower items.
Specify device IDs and connection IDs
These settings tell Observer which source of information creates the device ID shown in VoIP network trending. The first found source of information is used, and the items at the top of the list take precedence over lower items.